Your AI team booked $48,200 in revenue this week.
9 new customers, 34 jobs booked, 18% more conversations than last week. The bot held the line at 4-second average reply across every channel. One pattern to look at, one win to celebrate, one gap to plug. Two minutes to read.
WhatsApp finally outperformed web chat.
Multi-channel rollout was two weeks ago and WhatsApp conversations crossed web chat for the first time on Wednesday. 71 WhatsApp inbounds, 58 web chat inbounds. The big surprise: WhatsApp leads converted at 28% (vs 19% for web chat) - likely because customers using WhatsApp are warmer / already committed. Recommendation in the system: bias paid spend toward WhatsApp click-to-chat.
Voicemail miss after hours.
Your AI receptionist (Tier 3 - locked on Essential) would have caught 1 missed call this week. Tuesday 9:47pm, the caller hung up after 14 seconds of voicemail prompt. Searched Lead inbox: no follow-up email was captured. If this is a recurring pattern, upgrading to Multi-channel adds voice agent which would have answered live. Estimated value of one move job: $2,200-$3,100.
See upgrade optionsTwo pricing pushbacks closed with discounts.
Objection-handler agent gave a 10% discount on two quotes (Russo and Mendoza) to land the booking. Both within your policy. If pushback is becoming common at the $2,800+ tier, your pricing page may need a "value justification" rework. Content writer agent is already on it - draft lands Monday for your review.