All conversations
SC
Sarah Chen 2 min ago
Moving quote, 2br to 3br
Great, see you Friday at 9am.
JB
Jonas Becker 11 min ago
Storage + move combo
Yes, $50 deposit works.
PA
Priya Anand 24 min ago
Specialty item move
Do you handle pianos?
MR
Marco Russo 38 min ago
Office relocation
Let me check with my partner and circle back.
AH
Aiyana Hill 1 hr ago
Single-item delivery
Thanks, I will pay tomorrow.
TP
Theo Park 2 hr ago
Emergency move, urgent
Can you come tonight?
LA
Linda Akhtar 3 hr ago
4-bed house, full pack
Thank you, looking forward to it.
DO
Daniel Okafor 4 hr ago
Cross-state, family of 5
Voicemail - call back requested
SM
Sofia Mendoza 5 hr ago
Long-distance quote
Cancelled - moved to next month.
JB
James Bradford Yesterday
Repeat customer, office
See you next week.
Hey, thanks for the message. To get you the most accurate quote, three quick questions: where are you moving from, where to, and roughly when?
11:42pm Tue
Moving from a 2-bed in Brooklyn Heights to a 3-bed in Long Island City. Around June 5th if possible.
11:43pm Tue
Got it. Brooklyn Heights to Long Island City is about 7 miles, and we have crews available June 4-6. Roughly how many big items? Sofa, beds, dining table, anything fragile?
11:43pm Tue
2 sofas, queen bed, dining set, a piano, and probably 40 boxes.
11:44pm Tue
The piano adds specialty handling. For your scope I am looking at $2,840 - $3,120 depending on stairs and parking. To lock the date I would need a $50 deposit. Want me to send the calendar slot for June 5th, 9am?
11:46pm Tue
Yes please.
11:46pm Tue
Booking confirmed. June 5th, 9am-1pm window. $50 deposit charged to your card. Calendar invite sent to your email. Your move coordinator (Marco) will reach out 48 hours before to confirm parking.
11:47pm Tue
Great, see you Friday at 9am.
11:47pm Tue
What the agents did M none for this thread (inbound) S Qualify -> Quote builder -> Booking assistant O Onboarding guide queued the 48h pre-move check-in