OO Online Optimisers
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Overview Week 19 - 12 May to 18 May 2026
EM

Welcome back, Emma.

Here is your AI team's week. Friday summary lands at 5pm tomorrow.
Conversations handled
412
+ 18% vs last week
Quotes sent in chat
87
+ 24%
Jobs booked
34
+ 9 paid deposits in chat
Revenue from chat
$48.2k
+ $11.4k
Conversations across channels, last 90 days
Feb 14 Mar 12 Apr 11 May 10 web chat WhatsApp
Friday summaries
Open all
Week 18 summary
Friday 5pm, sent. 142 messages, 38 quotes, 17 bookings, $24k.
Sent
Week 17 summary
Friday 5pm, sent. 128 messages, 31 quotes, 14 bookings, $19k.
Sent
Week 19 summary
Drafting now. Ready Friday 5pm.
Drafting
Live activity
All
Stripe deposit in chat. New mover booking, $50.
2 min ago
WhatsApp message from a returning customer. Qualify agent replied in 4 sec.
11 min ago
Follow-up agent reactivated 3 leads from the cold buffer.
1 hr ago
Flagged for you: 1 missed call, voicemail not captured.
2 hr ago
Stripe deposit in chat. Roof inspection, $99.
3 hr ago
Top agents this week
View all 27
M
Content writer Shipped 6 service-area pages. 2 already on page 1.
6
S
Lead qualifier Replied to 412 inbounds in under 4 seconds.
412
S
Quote builder 87 quotes built in chat from your pricing sheet.
87
O
Refund handler 3 refund requests triaged, 2 auto-approved per your policy.
3