How we compare, in plain English.
Three honest comparisons, no jargon: us versus a generic AI chatbot, us versus the big chatbot tools, and the whole team one chatbot quietly replaces.
Us vs a generic AI chatbot.
Most chatbots guess when they don't know - that's how you get wrong hours, wrong prices, wrong promises. Ours reads your real business facts first, so the answer is true.
Us vs the big chatbot tools.
The honest version. "Generic AI chatbot" means tools like Tidio, Chatbase, or Voiceflow. "Inbox tools" means Intercom and Drift.
| What matters | Online Optimisers | Generic AI chatbot | Inbox tools |
|---|---|---|---|
| Answers from YOUR real business facts | ✓Reads your facts before every reply | ✗Guesses, or needs a knowledge base you build | ~Only if you build + maintain the docs |
| A whole team of agents, not one bot | ✓25+ roles across sales, support, ops | ✗One single bot | ✗One bot bolted onto a shared inbox |
| Books appointments + takes payment in chat | ✓Calendar + Stripe, inside the chat | ~Usually a paid add-on | ~Extra tools, extra cost |
| Edits your website for you | ✓Change copy, swap photos, publish | ✗Not a feature | ✗Not a feature |
| Flat price per location | ✓One flat fee, no surprises | ✗Per-message creep at real volume | ✗Per-seat + per-answer billing |
| We do the setup, you do nothing | ✓Live in days, zero buyer hours | ✗You build it (hours to days) | ✗You build it (often weeks) |
| Cancel anytime | ✓Month-to-month, data exportable | ~Varies | ✗Annual lock-in is common |
At 30,000 messages a month: us, a flat fee, every month. Intercom's per-answer billing has been seen at $2,700. Tidio jumps from $49 to $749 at the tier you actually need. The setup labour never shows up on their spreadsheet - with us it's zero.
See all 16 platforms with real numbers →What it actually costs you - money and time.
The same three camps, on price and commitment. "Cheap DIY tools" build-it-yourself; "Enterprise tools" are the big-ticket platforms.
| What you pay | Online Optimisers | Cheap DIY tools | Enterprise tools |
|---|---|---|---|
| Monthly price | One flat fee per location | Cheap sticker that creeps with usage | $2,500 to $12,500+ a month |
| Who builds it | We do - live in days | You do (hours to days) | They do (weeks to months) |
| Setup hours from you | Zero | Several, then ongoing tweaks | Weeks of your team's time |
| Hidden costs | None - it's flat | Overage, branding-removal, add-ons | Per-answer + per-seat billing |
| Contract | Month-to-month, cancel anytime | Varies | Annual lock-in is common |
The old way vs the Online Optimisers way.
Same everyday moments. What happens today, and what happens with an AI team on the job.
| When this happens | The old way | With Online Optimisers |
|---|---|---|
| A lead messages at 11pm | Sits unread till morning - they book a competitor | Answered in seconds, booked while you sleep → |
| Someone asks something you're not there for | Missed, or a confident wrong guess | Answered from your real facts, instantly → |
| You need a price or photo changed on the site | Email the web person, wait days | Tell the chat - live in seconds → |
| Chasing quotes and follow-ups | Falls through the cracks when you get busy | Followed up automatically, every time → |
| Knowing where a lead came from | An educated guess | Tracked to the exact source → |
One chatbot replaces this whole team.
This is the job list a growing business usually hires for, one role at a time. Our agents cover all of it from day one - marketing that brings people in, sales that turns them into customers, ops that looks after them.
- Content writer
- SEO specialist
- Social media manager
- Email marketer
- Ad copywriter
- Brand voice editor
- Local citations
- Reviews manager
- Outreach analyst
- Newsletter editor
- Video script writer
- PR drafter
- Lead qualifier
- Quote builder
- Booking assistant
- Objection handler
- Follow-up rep
- Pricing explainer
- Close-the-deal rep
- FAQ answerer
- Order tracker
- Refund handler
- Complaint triage
- Onboarding guide
- Ops analyst
See it run against your real numbers.
30 minutes, screen-share, honest pricing on the call. We scope it against your actual lead volume, not a calculator.
Talk to your AI guys